Privacy Policy

Last Updated: December 24, 2024

Introduction

Welcome to BrownNoise.com ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile application.

Information We Collect

Information You Provide

  • Account Information: Name, email address, password
  • Payment Information: Processed securely through third-party payment processors (we do not store credit card details)
  • Profile Information: Sleep preferences, usage settings, feedback

Information Collected Automatically

  • Usage Data: Tracks played, listening duration, app features used
  • Device Information: Device type, operating system, unique device identifiers
  • Log Data: IP address, browser type, pages visited, time stamps
  • Cookies & Tracking: See our Cookie Policy for details

Sleep Tracking Data (Optional)

  • Sleep duration, wake times, listening patterns
  • This data is stored locally on your device and only shared if you opt-in

How We Use Your Information

We use collected information to:

  • Provide and improve our brown noise audio services
  • Personalize your listening experience
  • Process payments and subscriptions
  • Send service updates and promotional emails (with consent)
  • Analyze usage patterns to enhance our app
  • Respond to customer support inquiries
  • Comply with legal obligations

Data Sharing & Disclosure

We DO NOT sell your personal data. We may share information with:

Service Providers

  • Cloud hosting services (AWS, Google Cloud)
  • Payment processors (Stripe, Apple Pay, Google Pay)
  • Analytics providers (Google Analytics, Mixpanel)
  • Email services (SendGrid, Mailchimp)

Legal Requirements

We may disclose information if required by law, subpoena, or to protect our rights and safety.

Business Transfers

If we merge, are acquired, or sell assets, your data may transfer to the new entity.

Your Privacy Rights

GDPR Rights (EU Users)

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Object to data processing
  • Data portability
  • Withdraw consent

CCPA Rights (California Users)

  • Know what data we collect
  • Request deletion of data
  • Opt-out of data sales (we don't sell data)
  • Non-discrimination for exercising rights

How to Exercise Rights

Email us at: legal@brownnoise.com

Data Security

We implement industry-standard security measures:

  • SSL/TLS encryption for data transmission
  • Encrypted data storage
  • Regular security audits
  • Access controls and authentication
  • Secure payment processing

However, no method is 100% secure. Use strong passwords and protect your account credentials.

Data Retention

  • Account Data: Retained while your account is active
  • Usage Data: Retained for 24 months for analytics
  • Payment Records: Retained for 7 years for tax/legal compliance
  • Deleted Accounts: Data deleted within 30 days of request

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect data from children. If we discover we have collected data from a child, we will delete it immediately.

International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure adequate safeguards through:

  • Standard Contractual Clauses
  • Privacy Shield frameworks (where applicable)
  • Data Processing Agreements

Cookies & Tracking

We use cookies and similar technologies. See our Cookie Policy for details.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies before providing information.

Changes to This Policy

We may update this Privacy Policy periodically. We'll notify you of significant changes via email or app notification. Continued use after changes constitutes acceptance.

Contact Us

For privacy questions or to exercise your rights:

Email: legal@brownnoise.com